Privacy Policy
Of course we will handle all your data confidentially. In order to be able to inform you better about this, we have drawn up this privacy statement. If you have any questions about the processing of your personal data, please contact us.
Personal data
We process these personal data
- First and Last Name
- Address and Place of Residence
- Email address
- Phone number
- Customer number
- IP address
- Bank account number
We do not process special personal data
How do we obtain your personal data?
We obtain personal data from you when you place an order with us, send us an email or subscribe to our newsletter. When you only surf on our website, we may process (part of) your IP address.
- Purposes
For these reasons we process the personal data
We only process your personal data when we are allowed to do so by law and for the purposes described below.
Orders
When you place an order with us and buy something, we of course have to deliver it to you. That is why we process the data that you had to fill in with the order in order to be able to send the product. We store this data for at least 7 years in case something goes wrong with the product and because we are obliged to store the billing data for 7 years
IP address
We would like to know how you use our website. That is why we process (part of) your IP address. Analyzing your website visit is a legitimate interest for us. It is of great importance to us to be able to improve the website and it has little impact on your privacy.
Newsletter
We would like to send you a newsletter, we do this with Mailchimp, because you are a customer of ours or because you have registered for it yourself. We therefore process your name and e-mail address in order to be able to send you information and news. We offer the option to unsubscribe at the bottom of each newsletter. We store your data for this purpose until you have unsubscribed. MailChimp will never use your name and e-mail address for its own purposes. At the bottom of every e-mail that is automatically sent via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether e-mails are opened and read. MailChimp reserves the right to use your data to further improve the service and to share information with third parties in this context.
Billing
If you have given us an order, we will process the data that is necessary for the execution of that order. These are in any case your name and e-mail address and other data that are necessary to be able to send a correct invoice. When paying, we will also see from which account this comes and who the account holder is. We store quotes, invoices and payment details for 8 years.
Legitimate interest
We have a legitimate interest in processing your personal data for a number of the above-mentioned purposes. In doing so, we have weighed up your privacy interests against our interests. For example, it is in our interest to know how you visit our website and what purchases you make, so that we can offer you a better website with a better shopping experience next time.
- Transfer
Recipients of personal data
We share your data with the following third parties, including our processors:
- Hosting of our website
- Hosting of our web shop system
- Accounting software and our accountant
- Newsletter software
- Payment services
- Delivery services
Transfer to third countries
We try to process personal data within the EEA as much as possible, but sometimes we cannot avoid using services from outside the EEA. These companies are located in an adequate country designated by the European Commission
If they are not established in an adequate country, appropriate safeguards have been put in place or binding corporate rules have been established. We have usually used the EU model clauses. You can request a copy of this by sending us an email.
Your rights
We would like to inform you about the rights you have and the influence you can exercise on the processing of your personal data. If you want to exercise one of these rights, please contact us by e-mail via info@jaylaa.nl .
Access, rectification and erasure
You have the right to know which personal data we process about you and you may subsequently request that it be rectified or deleted.
Restriction of processing
You have the right to ask us to restrict the processing of your personal data, for example, when the data is no longer correct, the processing is unlawful, we no longer need your personal data or pending a decision on the objection you have made to the processing.
Right to object
You have the right to object to the processing of your personal data. If you object to the use of personal data for direct marketing, we will no longer use your personal data for this purpose.
Data portability
You have the right to receive your personal data from us in a structured, commonly used and machine-readable format, so that you can transfer it to another party, when you have given us permission to process your data and when the processing is done automatically.
Withdraw consent
If we have obtained your data for a specific purpose based on your consent, you may withdraw this consent at any time. Withdrawing consent does not affect the lawfulness of processing before withdrawal.
Complaints
Do you have complaints about how we handle your personal data? You have the right to file your complaints with the Dutch Data Protection Authority.
- Security of personal data
We have taken appropriate organizational and technical measures to protect personal data against loss or other forms of unlawful processing. These measures ensure a level of security that is appropriate for the data we process.
- Cookies
Cookies are used to ensure the best possible functioning of this website and to tailor the content of advertisements to your preferences.
A cookie is a small file that is sent by our website and placed on peripheral equipment by your browser. The information stored in the cookie can be sent back to our website when you visit the website again. More information about cookies can be found on the ConsuWijzer website: [http://www.consuwijzer.nl/telecom-post/internet/privacy/uitleg-cookies].
Social media
We would like to make it as easy as possible for you to share the content of our website via social media. This can be done by means of a number of social media buttons. Read the privacy statements of the respective social media channels to find out how they deal with privacy.
Functional cookies
The functional cookies ensure that products can be stored in a shopping cart and that payment can be made.
Advertisement Cookies
When you visit our website, we place a Facebook Pixel so we can find you again on Facebook and make you a personalized offer.
Google Analytics
Because we would like to know how our visitors use the website, so that we can optimize the use of the website, we use Google Analytics. Therefore, analytical cookies from Google are placed via this website.
Retention periods
We store your data for as long as you are a client of ours. This means that we store your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this as a request to be forgotten. Based on applicable administrative obligations, we must store invoices with your (personal) data, so we will store this data for as long as the applicable term runs. However, employees no longer have access to your customer profile and documents that we have produced in response to your assignment.
Disable and remove
Do you want to disable or delete cookies? You can do this via your browser settings. If necessary, use the help function of your browser to find out how to do this.
Left
On our website you will find links to external websites. By clicking on a link you will go to a website outside this website. It is possible that these external websites use cookies. We would like to refer you to the cookie or privacy statement of the website in question.
Changes
We reserve the right to change our privacy policy at any time. It may be that we have to change our privacy statement, for example because we have started using a different method. We will always publish the new privacy statement on our website. If the changes apply directly to you, we will also communicate the changes to you directly.
Reviews
We collect reviews via the WebwinkelKeur platform. If you leave a review via WebwinkelKeur, you are required to provide your name, place of residence and email address. WebwinkelKeur shares this information with us so that we can link the review to your order. WebwinkelKeur also publishes your name and place of residence on its own website. In some cases, WebwinkelKeur may contact you to provide an explanation of your review. In the event that we invite you to leave a review, we share your name and email address with WebwinkelKeur. They use this information solely for the purpose of inviting you to leave a review. WebwinkelKeur has taken appropriate technical and organizational measures to protect your personal data. WebwinkelKeur reserves the right to engage third parties for the purpose of providing the service, for which we have given WebwinkelKeur permission. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of the service for which WebwinkelKeur engages third parties.
“We believe it is important that reviews give the best possible picture of our products and services. Our reviews are therefore managed impartially by WebwinkelKeur.
Webwinkelkeur has taken measures to guarantee the authenticity of reviews. You can read what these measures are here here .
CONTACT DETAILS
Jaylaa Jewelry (contact Tamara Loyd)
- VAT number NL002002766B10
- Ethekwini 48
- 1103AW Amsterdam
- The Netherlands
- Phone +31 642342253 (whatsapp only)
- email address info@jaylaa.nl